Privacy Policy

1. Introduction

This Privacy Policy explains how PrepMode ("we," "our," or "us") collects, uses, stores, and protects your information when you use our platform, website, and services ("Service"). By using the Service, you agree to the practices described in this policy.

2. Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

• Name
• Email address
• Account login credentials
• Payment details (processed securely by payment providers)
• Messages or support inquiries

Automatically Collected Information

When you use the platform, we may automatically collect:

• Device information
• IP address
• Browser type
• Usuage activity
• Page visited
• Session duration

Learning Data

We collect study-related activity such as:

• Course progress
• Test results
• Performance analytics
• Study patterns

This helps personalize your learning experience.

3. How We Use Your Information

We use your data to:

• Provide platform services
• Manage your account
• Process payments
• Track learning progress
• Improve platform performance
• Communicate updates or support responses
• Prevent fraud and abuse

We do not sell your personal data.

4. Legal Basis for Processing (GDPR Users)

If you are located in a region with data protection laws, we process your data based on:

• Contract fulfillment (providing services)
• Legitimate interests (improving platform performance)
• Legal obligations
• Your consent where required

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in
• Remember preferences
• Analyze usage patterns
• Improve performance

You can control cookies through your browser settings.

6. How We Share Information

We may share information with trusted third parties only when necessary:

• Payment processors
• Hosting providers
• Analytics providers
• Customer support tools

These partners are contractually obligated to protect your data. We may also disclose information if required by law.

7. Data Storage and Security

We implement industry-standard security measures including:

• Encrypted connections (HTTPS)
• Secure servers
• Access controls
• Monitoring systems

However, no system is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your information only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

You may request deletion of your account at any time.

9. Your Rights

Depending on your location, you may have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to processing
• Request data portability

To exercise these rights, contact us using the information below.

10. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices or content.

11. International Data Transfers

Your information may be stored or processed in countries outside your own. We ensure appropriate safeguards are in place to protect your data.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted with a revised &quote;Last Updated&quote; date. Continued use of the Service means you accept the updated policy.

13. Contact Information

For questions about these Terms, contact:

Email: support@prepmode.com